At Citi, the well-being of our employees and clients is our top priority. Since the start of the COVID-19 situation, we have been monitoring the developments closely and have progressively implemented precautionary measures at our workplace and branches in line with the latest Singapore Ministry of Health (MOH) guidelines.
To provide greater convenience for our clients, we will be increasing the daily ATM withdrawal limit to $10,000 effective 24 May 2020.
PayNow is a new way to receive funds or make outgoing domestic payments using a mobile number, a Singapore NRIC/FIN or, for businesses, a Unique Entity Number (UEN).
PayNow for individuals is an existing service while PayNow for CitiBusiness customers will be made available at a later date. Customers who have already signed up for PayNow may receive funds via their respective UENs with suffixes if any. Please visit this page for further updates.
PayNow is available to customers of the nine participating banks: Bank of China, Citibank, DBS Bank/POSB, HSBC, Industrial and Commercial Bank of China Limited, Maybank, OCBC Bank, Standard Chartered Bank, and United Overseas Bank.